Privacy policy

caffè di FORMA operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). caffè di FORMA is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or share personal information when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term “personal data,” we are referring to information that identifies you or another person, or that can be directly linked to you. Personal data does not include information that is collected anonymously or has been anonymized in such a way that it cannot be used to identify or link you to your person. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

Contact information, including name, mailing address, billing address, shipping address, phone number, and email address.
Financial data, including credit and debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
Account information, including username, password, security questions, configurations, and settings.
Transaction information, including the items you view, add to your cart, add to your wish list, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including the information you provide when communicating with us, such as when you submit a request to customer support.

Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you interact with or browse the Services.

Sources of Personal Data

We may collect personal data from the following sources:

Directly from you when you create an account, access or use the Services, communicate with us, or otherwise provide us with personal data.
Automatically through the Services, such as through your device, when you use our website, or through cookies and similar technologies.
From our service providers, when they collect or process personal data on our behalf.
From our partners and other third parties, to the extent permitted by law.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we process personal data in particular for the following purposes:

Providing, customizing, and improving the Services, including contract fulfillment, payment processing, shipping, returns, account management, product reviews, and personalization of the shopping experience.
Marketing and advertising, such as sending marketing communications via email, SMS, or mail, as well as personalized advertising, to the extent permitted by law.

Security and fraud prevention to ensure a secure payment and shopping experience.
Communication with you to process inquiries and maintain our business relationship.
Legal reasons, in particular to comply with legal obligations and to enforce our rights.

How do we share personal data?

Under certain circumstances, we share personal data with third parties, in particular:

with Shopify and with service providers who provide services on our behalf, such as payment processing, IT management, shipping, fulfillment, or cloud storage.
to business and marketing partners, provided this is legally permissible or you have given your consent.
to third parties if you request us to do so or give your consent.
to affiliated companies within our corporate group.
in connection with legal obligations or business transactions such as mergers or reorganizations.

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal data to provide and improve the Services. In doing so, data may be transferred to third parties and to countries outside your country of residence. For more information, please see the Shopify Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. caffè di FORMA® assumes no responsibility for their content or privacy practices.

Children’s Data

The Services are not intended for children under the age of 16. caffè di FORMA® does not knowingly collect personal data from minors.

Security and Retention of Your Data

We use appropriate security measures, but cannot guarantee absolute security. Personal data is stored only for as long as necessary for the stated purposes or as required by law.

Your Rights and Options

Depending on your place of residence, you have the right to access, rectify, erase, restrict processing, data portability, and withdraw consent, among other rights.

International Transfers

For transfers outside the EEA or the United Kingdom, caffè di FORMA uses recognized safeguards such as standard contractual clauses.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy. The current version is available on our website.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

caffè di FORMA
Email: contact@caffediforma.com
Mailing address:
Waldweg 6
85376 Neufahrn bei Freising
Germany

In accordance with applicable data protection laws, caffè di FORMA® is the data controller responsible for processing your personal data.