Frequently Asked Questions
What is your return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution with you.
Are some purchases excluded from exchanges?
For certain items, we are unable to accept returns. These will be clearly marked before purchase.
When will I receive my order?
We strive to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured in Italy. We carefully select our manufacturing partners to ensure that our products are of high quality and at a fair price.
How much is shipping?
Shipping is calculated based on your location and the items in your order. You will always see the shipping price before purchasing.